Building a Better Shared Micromobility Industry: Best Practices for More Diverse and Inclusive Workplaces
North American Bikeshare and Scootershare Association (NABSA)
Economic Equity
North American Bikeshare and Scootershare Association (NABSA) North American Bikeshare and Scootershare Association (NABSA) is a nonprofit organization committed to providing resources, education, and advocacy for the shared micromobility industry. By fostering collaboration among public, private, and nonprofit sectors within the industry, NABSA facilitates spaces for growth and aims to promote a more equitable and sustainable transportation ecosystem.
Fourth Economy was engaged to update NABSA’s 2019 Workforce Diversity Toolkit for the Bikeshare and Shared Micromobility Industry. This revision reflects the shared micromobility industry’s dynamic evolution and increased diversity since the last toolkit was released.
Our Approach
The Fourth Economy team paired desktop research with targeted engagement and interviews to identify best practices and case study examples highlighting workplaces that promoted diversity, equity, inclusion, and belonging within the shared micromobility industry. We worked with NABSA staff and DEI committee members to tailor our engagement approach and to provide key feedback throughout the process.
The Results
Building a Better Shared Micromobility Industry: Best Practices for More Diverse and Inclusive Workplaces is a comprehensive guide for organizations operating within the shared micromobility industry. This essential resource offers valuable insights into best practices for cultivating a diverse workplace and fostering a culture rooted in the values of diversity, equity, inclusion, and belonging. The toolkit includes sections on:
Recruitment and Outreach
Hiring
Retention
Leadership Accountability
Workplace Culture
Professional Development
Tracking Progress and Measuring Impact
Each toolkit section is enriched with Action Steps, Case Studies, Resources, and a Self-Assessment to provide tangible strategies to build a more diverse team and promote a more equitable organization.
Location
National